At Hakim Lukman Herbals, we strive to ensure that your orders are delivered promptly and securely. Please read our shipping policy carefully to understand the terms and conditions of our delivery process.
1. Shipping Locations
We deliver to locations worldwide. However, shipping availability may vary based on your location and the nature of the products.
2. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Methods & Delivery Times
We offer the following shipping methods:
- Standard Shipping: Delivery within 5-10 business days.
- Express Shipping: Delivery within 2-5 business days.
Note: Delivery times may vary depending on your location and external factors such as customs clearance or unforeseen delays.
4. Shipping Charges
Shipping fees are calculated based on the weight, dimensions, and destination of your order. These charges will be displayed at checkout before payment confirmation.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track your shipment.
6. International Shipping
For international orders:
- Customers are responsible for any customs duties, taxes, or additional charges imposed by their country.
- Delivery times may be extended due to customs clearance procedures.
7. Damaged or Lost Packages
If your package arrives damaged or is lost in transit:
- Contact us within 7 days of the delivery date for assistance.
- Provide your order number, tracking information, and any relevant photos (in case of damage).
8. Contact Us
For questions or concerns regarding shipping, please reach out to our customer support team at:
- Email: support@hakimlukmanherbals.com
- Phone: +919259737807
We are committed to ensuring that your shopping experience with Hakim Lukman Herbals is smooth and satisfactory. Thank you for choosing us for your herbal healthcare needs!